At NiuginiHR, we strive to deliver high-quality digital services and ensure customer satisfaction. Please read our refund policy carefully before purchasing or subscribing to any of our services.

1. Eligibility for Refund
Refunds may be considered under the following circumstances:
• Duplicate payment was made due to technical error.
• You were charged but did not receive the service purchased.
• Cancellation was requested within the allowable refund window (see below) .

2. Non-Refundable Items
The following items are non-refundable:
• Subscription plans after 48 hours of activation.
• Services that have already been rendered or partially completed. .

3. Refund Window
Refund requests must be submitted within 7 days of the original payment date.

4. How to Request a Refund
To request a refund, please contact our support team at hr@niuginihr.com with:
• Your full name
• Invoice or transaction ID
• Reason for refund
We will review your request and notify you of the outcome within 5 business days. .

5. Processing Time
If approved, refunds will be processed within 7–10 business days back to your original payment method. .

6. Policy Changes
NiuginiHR reserves the right to modify this refund policy at any time. Changes will be posted on this page and become effective immediately. .