Effective May 2025
These Terms and Conditions ("Terms") govern your use of NiuginiHR, a Human Resource Record Management System provided as Software-as-a-Service (SaaS) by NiuginiHR Ltd ("we", "us", "our"). By accessing or using our platform, you agree to be bound by these Terms.
1. Definitions • "Client" means the organization that subscribes to NiuginiHR. • "User" refers to any individual authorized by the Client to access the system. • "Platform" means the NiuginiHR SaaS web-based HR management solution. • "Data" refers to employee or company data entered or uploaded into the system by the Client.
2. Account and Access • Clients are responsible for maintaining the confidentiality of login credentials. • Clients control user access levels and must ensure proper authorization for each user. • Misuse of the system, including unauthorized access, may result in account suspension or termination.
3. Subscription and Payment • Subscription fees are billed based on the plan selected. • Payments are due as agreed in the subscription plan (monthly, annually, etc.). • Late or failed payments may result in restricted access or suspension. • No refunds will be issued once services are rendered, except under conditions specified in our [Refund Policy].
4. Data Ownership and Protection • All data entered by the Client remains the property of the Client. • NiuginiHR acts as a data processor and will not access or use client data except to deliver services or as required by law. • Upon termination, clients may export their data within 30 days. Data will be deleted from our servers after 60 days.
5. Acceptable Use Clients and users must not: • Use the platform for illegal or harmful activities. • Attempt to access or interfere with another client’s data. • Reverse-engineer or modify system components. • Upload malicious code or viruses
6. Service Availability and Support • NiuginiHR aims to provide 99.5% uptime, excluding scheduled maintenance. • Technical support is available during standard business hours via email or support ticket. • We reserve the right to make updates or enhancements to the platform at any time. .
7. Termination • Either party may terminate the subscription with 30 days' written notice. • NiuginiHR may terminate or suspend service if the Client breaches these Terms or fails to pay. • Upon termination, all rights to access the platform cease. .
8. Intellectual Property • All intellectual property rights in the platform, branding, and software remain the property of NiuginiHR. • Clients may not copy, reproduce, or distribute any part of the platform without written permission.